At Aravo Solutions, Inc. (“Aravo”), it is our intent to give you as much control as possible over your personal information and the use we make of it in the course of our business.
This statement discloses Aravo’s privacy practices. Because we want to demonstrate our commitment to respecting your privacy, we are providing this detailed policy statement about how we process your personal information.
Scope
This policy applies to the processing for Aravo website(s) of visitor and customer and personal information. As part of Aravo’s Web-based application services, Aravo’s customers are permitted to submit electronic data and information, including personal data, into Aravo’s hosted systems. In this context, Aravo acts as a data processor and does not determine how its customers’ data is utilized in Aravo’s systems. Aravo does not choose or determine the types of data that are submitted to Aravo’s systems, and any access to, or use of, such data by Aravo is incidental to completing the contractual obligations of Aravo, as data processor, to its customers. As part of Aravo’s professional services operations, Aravo processes data and information, including personal data, on behalf of its customers, and collects information from individuals who visit Aravo’s Web site (https://aravo.com) as a data controller.
Personal Information We Collect
For website visitors, personal information on general usage and any optional personal details you provide to us while visiting our Website will be used to provide you with enhanced features such as customized content, access to our extranets and the ability to opt-in to our newsletters. The following are details of the information we may collect while you visit our Website. We collect identifiers; such as name, e-mail address, phone numbers, job titles, job function etc.
Aravo Solutions, Inc. also collects data so that we may display personalized content to our visitors. Additionally, usage information may be analyzed so that we can judge our system’s performance or execute your customized features.
Your computer reaches us via a particular IP (Internet Protocol) address and indicates where you are connecting from and what service provider you are using.
Your browser offers “cookies” (you may choose to turn cookies on or off through your browser options or preferences) which store small amounts of data on your computer about your visit to our site. Cookies assist us in tracking which of our features you like best. When you re-visit our site, cookies also enable us to customize our content according to your preferences but indicate no personal information. At your discretion, you may also opt to give us additional information about yourself through various on-line forms.
For customers, we collect identifiers related to your account and account access. personal information on general usage and any optional personal details you provide to us while visiting our Website will be used to provide you with enhanced features such as customized content, access to our extranets and the ability to opt-in to our newsletters. Our registration forms ask for contact and demographic information so we can contact you about products and upcoming events. You may also opt out of receiving any mailings. Demographic information may be used to customize the Website’s contents that we think might be of interest or related to your past visits.
Surveys may ask for contact information or unique identifying information to increase the value of the results.
What We Do with Information Collected on Our Website
We sometimes use provided personal information to personalize features of our Website based upon your preferences as a website visitor.
As a customer, from time to time we extend various offers through our partner companies. These may include news or additional details on their products and services. Your personal preferences or usage history may result in your being offered special screens or products. These offers would be sent via Aravo Solutions, Inc. and your personal information is not shared with entities outside of Aravo Solutions, Inc.
We’ll use your e-mail contact information to provide you with newsletters to which you subscribe, or for similar information we think you may find of interest. However, you can choose to opt out of these mailings. By providing your contact information you will be eligible to acquire user IDs and passwords that will allow you to participate in our future extranets and white papers and other options that will be added to this site.
Who Can Use Information Collected on our Web Site and How It is Used
As a customer, please be aware that if you voluntarily disclose information online or through e-mail, that information can be collected and used by others. For example, using chat features, bulletin boards or your e-mail, if you post personal information online you may receive unsolicited messages from others. Aravo Solutions, Inc. will have no means to control this.
Deactivating Your Name from Our Newsletters
Visitors to our Website may unsubscribe from newsletters through our online registration forms. If you have difficulty using these forms, you can email us at privacy@aravo.com. You can also opt-out of receiving other e-mail from us by sending an email to privacy@aravo.com requesting no further contact.
Links to Third-Party Websites
The links included within the Aravo web site (located at https://aravo.com) may let you leave the Aravo Web site to visit another web site (“Linked Sites”). The Linked Sites are not under the control of Aravo Solutions, Inc. and Aravo Solutions, Inc. is not responsible for the contents of any Linked Sites or any link contained in a Linked Site, or any changes or updates to such sites. Aravo is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Aravo Solutions, Inc. of the site or any association with their operators.
Security
Aravo is committed to industry best practices approaches concerning security measures to prevent the loss, misuse and alteration of the information in our possession. We use various security measures to protect the information we collect, as appropriate to the type of information, including encryption, firewalls, and access controls. We store information you provide to us on a computer system located in a controlled facility with a limited access. Visitor information is encrypted during transmission and in storage, our company databases are accessible only by Aravo employees, contractors and agents on a need to know basis and who have entered into and are bound by a confidentiality and nondisclosure agreement with Aravo. Aravo employees, contractors, and agents are also bound by the Aravo Enterprise Information Security Policy.
Right to Access your Personal Information
If you believe that any personal information we have about you is incorrect, or is, has been, or might be used inappropriately, please contact us at privacy@aravo.com, and we will take steps to correct or delete the information, or restrict its use, as appropriate.
Data Integrity
Personal data we collect is relevant for the purpose for which it is to be used. Aravo takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.
Inquiries or Complaints
If you have a question or complaint about this Privacy Statement or our information collection practices, please contact us at privacy@aravo.com or write us at Privacy Officer, Aravo Solutions, Inc., 88 Kearny Street, Floor 12, San Francisco, CA 94108.
